Privacy and Policy


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.


We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of Razorpay on


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


We use cookies to maintain the session of your user. It is not used to personally identify you on other websites.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at

Cancellation policy

Orders once successfully placed can only be cancelled before dispatching along with a cancellation fee of 5% of the invoice value.

We will not be able to entertain any cancellation request once the product is dispatched.

Return Policy

We accept return within 24 hours of delivery completion as informed to us by our courier partner. Return of Goods is only subject to delivery of the damaged product or incorrect product only, In which the buyer is supposed to make a video of the package as received while unboxing the goods for justification, whereas our management will decide if the product is damaged or different than ordered and the decision made by our management will be considered FINAL.  In case any product reaches in damaged condition We will send the damaged or defected part to the buyer only after our satisfaction for the genuine case.

At 2dudes We make it our utmost priority to deliver what we promise. Therefore we do not accept any return based on choice. The buyer is requested to go through the detailed description of the product Thoroughly before placing an order.

No issues related to colour variation will be accepted as the product may appear different on various types of Displaying Screens or platforms through which goods ordered.

Refund Policy

The refund would be initiated within 2 to 7 working days after reaching of goods back to our destination of dispatch as in original dispatch form , Depending upon the mode of payment and platform adopted by the buyer to pay online for the goods.

In case of Return of goods , If the goods are not received in their original form or any part is missing , The buyer has to bear the charges of the missing or damaged part if any .

The AMOUNT RETURNED will be the AMOUNT RECIEVED through the buyer , Not considering MRP , COUPON , OFFER PRICE ETC. 

Shipping & Delivery

  • Shipping and delivery is free of cost for products ordered online on
  • We generally deliver within 5-7 working days for all the orders that are placed before 4 PM today.
  • We have partnered with for faster delivery.
  • A tracking number for the package will be given to you upon its dispatch. You can track the package using the same
  • DISCLAIMER: In the case of ODA locations buyer has to bear the ODA charges as charged by the courier partners. This will be informed to the buyer before dispatching of product and after clearance of ODA charges the product will be dispatched. 


Typically replies within an hour

Hi there

How can I help you?
Chat with Us